The final public meeting of the Sea Mills & Coombe Dingle Community Project will be on Tuesday 4 November at St Edyths, starting at 7:30 pm.
Sea Mills Surgery
People
- Immunisations and Holiday Vaccinations
- Dressings/removal of stitches/minor injuries
- Blood Pressure Checks, Diet and Weight Control
- Ear syringing (after check by the doctor)
- Blood and Urine tests (at doctor’s request)
- Cervical Smears
Partners
Dr H S Silvey (Male), MBChB (Bristol 1973)
Dr M T McGowan (Male), MBChB (Belfast 1978), BAO, DRCOG, MRCGP
Dr C S Andersson (Female), MBChB (Bristol 1984), DCH, FPC, MRCP, MRCGP
Dr S Reavley (Female), BSc, MBChB (Manchester 1995), DFFP, MRCGP
Practice Manager
Annette Bartlett is responsible for the day to day administration in the Practice and liases with all members of staff.
Practice Nurses
Sister Rosemary Hill, Sister Mary Michaels and Sister Margaret Garland may be seen by appointment for:
Receptionists
Our 5 receptionists are the front line of our service and will do all they can to help you. They are responsible for making appointments, taking requests for visits, repeat prescriptions, getting notes ready for surgeries, requests for hospital transport, sorting mail and answering general enquiries etc. They have to follow the instructions of the doctors and at the same time satisfy the patient needs, occasionally under difficult circumstances, all of which makes it a very demanding and exacting job.
GP Registrar
The GP registrar is a qualified doctor who is training to become a GP and will be working at the practice for up to 1 year.
Services
Appointments
You may make an appointment with any of the doctors in the practice, but we would advise you see one doctor consistently, where possible. Appointments are 10 minutes long - please ensure just one patient and one problem per appointment. If you need longer you may book a double appointment. If your need to see the doctor is urgent, every attempt will be made to accommodate you on the same day, at the end of surgery, although this may not be with your usual doctor and may require a longer wait. Many appointments are wasted because patients do not ring at all, or call too late for their place to be offered to someone else. Please help us by letting us know as soon as possible if you cannot attend.
Home Visits
We should remind patients that a home visit should only be requested for those too ill or infirm to travel. Where transport is a problem, please try and get a neighbour or friend to bring you down to the surgery. The receptionist may ask about the illness to help the doctors plan their rounds. Please call before 10.00am. Visits are made after morning surgery and times cannot be guaranteed.
Out of Hours Arrangements
Recently the system for dealing with calls overnight and at weekends has changed. When the surgery is closed your call will go directly to the NHS Direct call handling centre. A call handler will assess your call may give advice on how to manage the problem yourself at home, or recommend that you attend the Primary Care Centre at Southmead Hospital. In some circumstances it may be necessary for a doctor to visit you at home or for you to attend the Accident end Emergency Department. The emergency telephone number is the same as the daytime number - (0117) 968 1182.
Repeat Prescriptions
Please use your counterfoil to order a repeat prescription. If a SAE is provided, your prescription will be posted back to you. Requests take 48 hours to process. Please note that no requests are taken over the telephone.
Test Results and Queries
For test results and non-urgent appointments, please try and call in the afternoon when the lines are less busy. If you need to speak to the doctor urgently, please call after morning surgery. The doctors are usually available between 11.30am - 12.00 noon. Alternatively messages can be left and the doctor will call you back when he or she is able.
Health Visitors - Tel: 982 8181
Our health visitors Mrs. Sue Rees and Ms Louise ??? are based at Shirehampton Health Centre. They are qualified nurses who monitor child development, give advice on feeding/behaviour problems/immunisations etc and run a weekly child health clinic at the surgery.
District Nurses - Tel: 938 0293
Our District Nurses are based at Lawrence Weston Clinic and provide nursing care to people in their own homes. This includes anyone with short-term, long-term or terminal illness. They work in close liaison with the doctors who will arrange a visit where appropriate.
Midwife - Tel: 982 3205
Our midwife works with the doctors and provides care and advice to all pregnant women. She holds a weekly ante-natal clinic at the surgery by appointment. She is involved in caring for women during labour and caring for mothers and babies throughout the post-natal period.
Ante-natal Clinic
Our midwife holds regular ante-natal clinics on Wednesday afternoons between l .00pm - 3.00pm by appointment. If you think you may be pregnant, please arrange to see your doctor as soon as possible to confirm this and have a check up. Arrangements will then be made for you to see the midwife.
Baby Clinic
A well baby clinic is held with the Doctor, Health Visitor and Practice Nurse, each Wednesday afternoon between 1.30pm - 3.00pm at the surgery for routine immunisation, weighing and surveillance checks. Please do not bring unwell children to this clinic.
Child Immunisations and Travel Vaccinations
In addition to a full childhood immunisation programme, the practice provides routine injections for overseas travel, influenza, etc. Please contact reception for an appointment.
Family Planning
All doctors give a comprehensive range of family planning advice and treatment. These appointments are available during normal surgery hours.
Cervical Smears
All women between 24 and 65 are included in the recall system and will receive a letter inviting them to attend for a smear at appropriate intervals. If you have not had a smear within the last 5 years, please contact the surgery for an appointment.
Asthma Clinic
Our Practice Nurse, Sister Hill has a special interest in Asthma care and runs a clinic to advise on and review treatment. All patients with asthma, especially those on preventative treatment are encouraged to be seen in this clinic annually.
Diabetic Clinic
This is a combined service run by Dr McGowan and Sister Michaels, where diabetic patients are reviewed at least annually and advised on lifestyle, diet and treatment.
Elderly Health Checks
All patients over 75 who have not seen a doctor in the past year are invited to see either the Practice Nurse or Doctor and have a health check. Those who are unable to come to the surgery will be offered a home visit.
Minor Operations
We provide facilities for a number of procedures, including joint injections, removal of skin lesions, cysts and treatment of warts. If you think your doctor may be able to help, please make an appointment to see him/her.
New Patient Health Checks
All newly registered patients over 5 years of age are invited to make an appointment with the Practice Nurse for a general health check. This includes weight, blood pressure, urine test and a few general questions concerning your health. Please bring a urine sample to this appointment. Appointments are also available for specific lifestyle advice eg. weight, smoking, raised blood pressure, etc.
Specimens
Specimens go to the hospital laboratory twice per day and must be handed into reception by 11.OOam or 5.00pm.
Non NHS Services
A range of services are offered which are not covered by the National Health Service ie. Sports Medicals, Insurance Medicals, Private Sick Notes, etc. Details of fees can be obtained from reception.
Practice Details
Children
Patients under 16 years of age should be accompanied by an adult, as they are not legally old enough to give consent for treatment.
Disabled Access
Our premises have suitable access for disabled people via the main entrance. There is also a disabled toilet.
Change of Address / Telephone Number
If you are moving, even if it is nearby please notify us as soon as possible. It enables us to update our records so that we can locate you in an emergency. It is equally important to notify us of any change of telephone number. Please note that in order to provide quality 24 hour care for all our patients, existing patients who move outside our practice area may be asked to register with another doctor.
Complaints / Comments / Suggestions
We do our best to work to high standards of care, however occasionally things may go wrong and misunderstandings may arise. If this happens we would like to be able to find out what the problem is and if possible solve it and improve the way we work in the future. If you do find cause for complaint we would ask that you put it in writing to the Practice Manager so that we may deal with it appropriately. There is also a suggestions box on the reception desk for any of your suggestions or comments.
Practice Area
The area covered by this practice is Stoke Bishop, Sneyd Park, Coombe Dingle, Shirehampton and Sea Mills. A map showing the full area covered can be viewed at the surgery.
Address
Drs Silvey, McGowan, Andersson & Reavley
Sea Mills Surgery
2 Riverleaze
Sea Mills
Bristol BS9 2HL
Opening Hours
Weekdays 8.30am - 1pm, 2 - 7.00pm
Saturday 8.30am - 11.00am (emergencies only)
Surgery Hours
Monday - Friday 8.40 - 11.00am, 3.00 - 5.00pm, 4.00 - 6.00pm
Contact Details
Telephone 0117 968 1182
Fax 0117 908 3377
E-mail: seamills@gp-l81077.nhs.uk